Case Studies

 

York Region, Canada

Fresh Approach to Portals

The York Region, just north of Toronto, Canada, is home to approximately 1.1 million residents and is made up of nine local municipalities. York Region has a two-tier government structure with services provided by Regional government and nine local area municipalities, similar to county and local governments in the United States. York Region is considered a leader in public sector GIS.

York Region’s GIS Group needed to address three separate but common problems around finding and accessing GIS data. Research by staff indicated that Voyager would be a great tool for indexing map documents to make data readily accessible to other GIS experts in the Region. As they focused on capabilities, it became clear that Voyager could solve the search problems with minimal alterations. By making small changes, Voyager could be configured to provide solutions to the metadata, data discovery and open data problems.

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National Geospatial-Intelligence Agency

Problem: Data Not Found

The National Geospatial-Intelligence Agency is the primary source of geospatial intelligence for the Department of Defense and the U.S. Intelligence Community. Making this data available and accessible to nearly 16,000 employees and contractors while keeping it secure is a big challenge. NGA director Letitia A. Long made it one of her top priorities to make the right information available at the right time to the right people.

As with other large organizations, enterprise content is growing by 80 percent every year, and this content explosion is overloading knowledge workers. Even when search is implemented, some of the data is tucked away on a “shadow” intranet — the desktop computer, someone’s laptop, or an old hard drive.

Analysts, like the ones that NGA supports, are fighting these challenges, along with one unique to their field: The information they need is often specialized geospatial data, and therefore not optimized for search in traditional enterprise search engines.

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