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Senior Solutions Architect — Professional Services

Location: Remote
Duration: Full-time


About Us:
Voyager Search specializes in connecting to and interpreting vast volumes of spatial and non-spatial data, available in both structured and unstructured formats across diverse repositories and catalogs. Our mission is to make data widely available and interoperable, enabling users to easily discover and utilize it for varied applications.

Software Solutions - Our flagship software, Voyager, provides a comprehensive framework for connecting to and reading content, utilizing advanced data pipelines to streamline data enrichment and conditioning processes. The outcomes are meticulously compiled into a detailed registry, offering pointers back to the original data storage locations. Voyager excels in advanced search functionalities and information retrieval interfaces, seamlessly integrating with AI/ML models and various processes. This integration enhances data governance and security, particularly through metadata addition, bolstering confidence in data holdings, including zero-trust security measures. Moreover, it leverages AI/ML models to generate new insights that are seamlessly re-integrated into the registry, allowing for immediate value delivery through an easily extendable and scalable out-of-the-box solution.

Position Summary:
The scope of the role of the Senior Solutions Architect is broad and varied. Assignments can range from solution architecture within software delivery projects, including hands-on development in terms of spikes and Proof of Concepts, to defining strategic direction to program managers. It can also involve aspects of technical or strategic analysis, troubleshooting and acting in a general technical advisory capacity. The Senior Solutions Architect will be responsible for providing responsive and high quality support to Voyager Search’s customers and products.


The successful candidate will establish a technical vision with the solutions team, work with junior-level Solutions Engineers, the U.S. based Professional Services team, and the core Voyager development team to deliver large-scale Voyager solutions within our customer’s organization. The Senior Solutions Architect must be able to work hands-on with the software for configuration, customization, system analysis, and deployment activities and take on other traits such as software developer and devops engineer. The Senior Solutions Architect must also be self-organizing, methodical, and process-driven in working through all activities in the software delivery process and have strong verbal and written communication skills to effectively communicate issues and resolutions between the customer and Voyager Search. The successful candidate will succinctly provide proposals for new software features to the core Voyager development team that will aide in efficiently meeting the customer’s needs and must have strong interpersonal skills to evangelize the Voyager software platform.


Responsibilities:

  • Working onsite with Voyager Search customers and system integrators to execute client’s vision for an enterprise search solution that uses Voyager at its core

  • Clearly explain your ideas to both clients and other team members both verbally and in writing

  • Explaining to Voyager Search customers and integrators how Voyager works and providing coaching or training

  • Provide hands-on guidance, advice and support for enterprise customers, including solution development, architecture design, and system administration

  • Work with product management to define and document customer’s needs

  • Identify, define, and document enhancements or bugs in the software and advocate on the clients’ behalf for these solutions to be implemented

  • Provide the technical architecture and design sections of proposals

  • Develop custom applications or demos using Voyager technology

  • Follow Voyager Search internal processes to investigate problem areas and customer issues, and solve or report them clearly and thoroughly 


Technical skills and Education:

  • Bachelors, computer science, engineering, or related field or relevant experience

  • Working knowledge of Java, JavaScript, Python, .NET, JSON, XML, or related programming languages.

  • Awareness of Apache Lucene/Solr

  • Working knowledge of Oracle, SQL Server, or related RDBMS

  • Experience with Ansible / Chef / Puppet

  • Experience with Code repository versioning (Git)

  • Experience working with customers, defining solutions, presentations and demos

  • Experience with Authentication Integration (e.g. LDAP/AD/SAML)

  • Experience with Penetration testing

  • Experience with Load testing

  • Experience working in an Azure environment

  • Experience working with customers and defining solutions

  • Experience reading requirement documents, designing systems, and writing technical requirements

  • Knowledge of GIS software

  • Strong software debugging, testing, and problem solving skills

  • Love to solve problems and can do so under pressure

  • Experience with scaling, reliability, automation, security, and performance tuning 

  • Have a good mixture of planning, risk taking and a "get-it-done" attitude

  • Stay up-to-date with improvements in the field

  • Self-managed, self-motivated, and organized

To apply, please send a resume and cover letter with examples of your work to jobs@voyagersearch.com


Voyager Search is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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